Our Covid-19 Policy

** Our clients’ safety (and our own) is paramount. As virus protection guidance is subject to change (please see the Government website for the most up to date information) we’ll work as normal whenever any restrictions allow businesses like our own to operate. There may be times when we’ll need to introduce some procedures to help keep everyone safe. **

ALL ABOUT OUR PET PHOTOGRAPHY SERVICE

How do I book a session with you?
Simply send us a message or better still pick up the phone! We’ll have chat about your needs before you book, so you’re fully aware of how our service works and the costs

What animals do you photograph?
All kinds, providing the environment is suitable and there is no risk to them or to us. I've photographed rare farm breeds, small rodents, and even giant millipedes

What areas do you cover?
Most of our clients are in West Sussex, East Sussex, Surrey, Kent and Hampshire. We've served clients in Brighton, Worthing, Horsham, Chichester, Guildford and Portsmouth

What’s your photographic style?
Natural and spontaneous, with some controlled and more formal photographs where appropriate (please see our pet photoshoot gallery section). Our pet photoshoot fees page contains plenty of pictures of our typical imagery in the products we sell

What about the very dramatic portraits with the black backgrounds?
These are our fine art portraits, many of which feature in the press. They're usually specialist commissions. If you're interested in one of these please let us know before you book. There's a surcharge for the dedicated processing these images require

Does my pet need to be obedience trained?
No, but obedience training will help to broaden the range of photographs we can attempt on the day. However if your pet is very nervous, hard to manage, or shows signs of aggression then we'll advise you wait until she or he is more socialized

Where will my session take place?
We sometimes start at the pet’s home, moving on to somewhere nearby which is scenic (such as a woodland, beach, or anywhere your pets can relax and be themselves). Rest assured your house doesn't need to be posh! Otherwise, we may suggest a location we feel will be suitable

How long does the session last?
For up to 3 participants please allow at least two hours (a bit longer if we’re moving between locations, or if your pets are young). The best advice is to set aside half a day. If you have more than 3 subjects please let us know and we'll suggest the right level of coverage

Does the session fee include any photos?
No. Your reservation/session fee reserves your photography session. We make no further charge for the hours we spend carefully processing and retouching the photographs, creating your proofs, and your viewing and product consultation. Your photographs are then purchased separately in the form of wall items, albums, or boxed print collections

How long will it be until I see the pictures?
Pet photography often requires complex retouching (we’ll often have to remove owners and leads from the images). For our standard sessions please allow around three weeks for post production and proofing. We'll then arrange for you to view the images and choose your products. Your ordering session will normally take place at our home office in Storrington, West Sussex. However whilst the viral pandemic is active these sessions may need to take place via Zoom

How many photos will you show us?
This varies depending on the type and number of animals, behaviour, age and personality, and the location(s). A typical pet photoshoot will normally result in 15-30 proofs

What sort of products do you sell?
Our product range includes classic mounting and framing, fine art canvasses and heirloom quality albums - all hand crafted to order

How long does it take for products to arrive?
We suggest allowing around 3 weeks for wall items and up to 6 weeks for albums

Can I just buy a pack of loose prints or a small desk frame?
I'm afraid not, we offer a bespoke service investing many hours in each customer. Because of our overheads and time investment (particularly during the post production phase) we would be running at a considerable loss if we offered unframed photographs or a desktop print in the first instance. Desk frames and unframed photographs are available for purchase after you’ve made your choices from our main product menu